HERE'S WHAT SOME OF OUR CUSTOMERS THINK...

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Dear Mr. Thorton:

We purchased from your company a Trane Heat Pump, Model 1800, which was installed at our home.

We are writing this letter to inform you of our complete satisfaction with the work performed by your employees at our home. The installation work performed by your Mr. Dennis Wright, Troy Stufflebean and Mike Velazquez was very professional. Additionally, the manner in which they conducted themselves, while in our home, was most commendable and reflects great credit upon you and your company.

Finally, we want you to know that is was a pleasure working with your Bill Townsend during the entire process, which included bid proposal, sale and installation of the heat pump. As a result of our outstanding experience with your employees and your company, we have already recommended to one of our neighbors that they very seriously consider having your company install a replacement for their air conditioning unit.

Please inform your employees, mentioned in this letter, how much we appreciated their work and presence at our home.

Sincerely,

Everette & Jacki Rochon, Hurst, Texas

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Dear Dan Krunk:

Mr. Townsend came to our home and demonstrated the air leakage etc. via use of your amazing, computerized equipment. This demonstration was most enlightening, and certainly perked my attention. I admire high-tech stuff, anyway, for the efficiency and reliability of answers.

Most important, Dan, was the exceptional demeanor, appearance, and knowledge of Mr. Townsend. He was most knowledgeable about the equipment, your services, and construction of homes, the operations of heating/AC equipment, problems to avoid, opportunities to consider in maintenance, and a very congenial and pleasant manner of speaking and answering my questions.

It was a pleaure to have him demonstrate and discuss and visit our home. I really like good service and good people who represent companies, and really dislike the poor ones. You've got a great one there with Bill Townsend - a very nice and courteous young man.

Sincerely,

Joel Pettegrew, Hurst, Texas

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Dear Sir,

My wife and I are writing this letter to let you know of the excellent job one of your employees, Luis Esparza, did for us. Mr. Esparza came to our home to bid on a complete heating/air conditioning upgrade we were contemplating for our home. As we had little knowledge of what we needed other than we wanted to install the most efficient system we could afford, we depended on Luis to steer us in the right direction. He was very professional and listened attentively to us as we described the problems with our old system that we wanted to address. Luis answered our every question and suggested a Trane system that addressed all of our concerns. During the next week, we took several other bids, but none of the other bids were as comprehensive as the one from AirCo. Mr. Esparza's professionalism and great attitude sold us on your company. No other bidder exhibited the confidence and general know-how that Luis showed to us. In Mr. Esparza, AirCo has a great asset, and we wish to commend you for employing such a person with your company.

Sincerely yours,

David and Jill Autrey, Hurst, Texas